Privacy and data choices

Filbet privacy policy for users in the Philippines

Filbet Privacy Policy: How Data, Cookies and Account Information Are Handled

The Filbet privacy policy explains what information may be collected when you browse the site or use an account, why that information may be processed, how cookies and security controls fit in, and what choices may be available to you. This plain-English guide is written for users in the Philippines who want a quick, practical explanation before registering, logging in, or using site features.

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What Information May Be Covered by the Filbet Privacy Policy?

The exact information depends on the feature you use. The main categories can include account details, technical activity, cookies, security records, preferences, and safer-play information.

Account and Contact Details

Registration or account use may involve identifiers such as your name, date of birth, email address, mobile number, username, and details needed to check account ownership or eligibility.

Device and Usage Data

Technical records may include IP address, browser type, operating system, device identifiers, language, pages visited, session times, referrals, and error or performance logs.

Cookies and Local Storage

Cookies and similar tools may remember settings, support sign-in, measure site performance, and help identify unusual activity. Browser controls may let you block or remove them.

Security and Verification

Security checks may create records about login attempts, verification steps, account changes, support requests, and activity reviewed to prevent misuse or protect users.

Preferences and User Choices

Language, communication settings, consent choices, and requests to access or correct information may be recorded so the site can apply your selected preferences.

Responsible Gaming Information

Where safer-play tools are available, related limits, breaks, exclusions, or support interactions may need to be recorded to apply the request and protect the account.

Scope of This Policy and Your Privacy Choices

This policy applies to information processed through Filbet pages, accounts, site functions, and related support interactions. It should be read together with the terms and any specific notice shown when a feature asks for information. A link to another website may be governed by that site’s own privacy notice, so review it before providing personal details.

Some information may be necessary to provide a requested function, secure an account, confirm eligibility, respond to a request, or meet an applicable obligation. Other uses may depend on your settings or permission. Where a choice is offered, review the explanation before accepting and change the setting later if that option is available.

Privacy reminder: Do not send your password, one-time password, identity document, payment detail, or recovery code through an unverified message, form, social account, or phone call.

Why Information May Be Used

Information may be used to create and administer accounts, authenticate sign-ins, remember settings, deliver requested pages or functions, answer support questions, maintain service performance, and communicate important account or policy notices.

It may also support age and identity checks, security monitoring, fraud prevention, dispute handling, responsible-gaming controls, and compliance with applicable Philippine requirements. Aggregated or de-identified information may help identify technical issues and improve how pages work without directly identifying an individual.

When Information May Be Shared or Retained

Limited information may be made available to service providers that support hosting, security, verification, communications, analytics, account operations, or customer assistance. It may also be disclosed where required by law, a valid authority request, or the need to investigate misuse and protect users, rights, or systems.

Access should be limited to the stated purpose and protected by appropriate controls. Retention can vary by data type, account status, security need, dispute, and legal obligation. When information is no longer required, it should be deleted, anonymised, or otherwise handled under the applicable retention process.

Account and Mobile Privacy for Users in the Philippines

Filipino users often browse through Android phones, prepaid mobile data, home Wi-Fi, or a device shared with family members. Privacy therefore depends on both site controls and daily habits. Keep your phone locked and updated, review notification previews, and check whether the browser is saving passwords, form entries, downloads, or screenshots.

No security measure can remove every risk. If you notice a login you did not make, an unexpected account change, or a message asking for confidential information, stop interacting with it. Use the support route displayed on the verified site, change affected credentials from a trusted device, and review active sessions where that option is available.

  • Use a unique password and keep verification codes private.
  • Avoid entering account data over open public Wi-Fi.
  • Sign out and remove saved details from shared or borrowed devices.
  • Check privacy, cookie, and communication settings periodically.

Your Privacy Rights, Policy Updates and Responsible Use

Depending on the information and applicable rules, you may be able to ask what personal data is held about you, request correction of inaccurate details, raise an objection, change communication preferences, or request deletion or restriction. Some requests may require identity verification, and some records may need to be retained for security, dispute, responsible-gaming, or legal reasons.

Use the privacy or support channel shown on the current Filbet site to submit a request, and explain what you want reviewed. This policy may change when services, technologies, or requirements change, so check the revision date and reread the page when you register, update an account, or encounter a new notice. Site access and gaming-related functions are intended only for users who meet the applicable legal-age and eligibility rules in the Philippines.

Last reviewed: 11 September 2026.